As a Marketing Manager, your focus is on driving growth and justifying ROI. You care about conversions and lead quality, not infrastructure issues. Here’s the tricky bit: your entire machine, website and/or application runs on your cloud platform. If that platform is slow, fragile, or constantly crashing, your results and your reputation go with it.

That’s where a Managed Cloud Services Provider (MSP) like Firney comes in. We take the entire backend nightmare off your hands so you can focus on the campaigns that actually make money. Think of us as the pit crew making sure your digital engine runs flawlessly, so you can focus on winning the race.

Are you losing conversions to cloud chaos?

If your internal team is fighting cloud fires, ask yourself these practical questions to see if your platform is holding your growth back:

• Backup & expertise: When things break, who do your team turn to for dedicated backup?
• Customer promise: Can you genuinely guarantee the fast, reliable customer experience you’ve promised?
• 3 a.m. uptime: Who's on hand when a critical issue happens at 3 a.m. with a guaranteed Service Level Agreement (SLA)?
• Actionable alerts: Will you know immediately if there is a problem with the customer experience, or just a server alert no one understands?

Firney’s guarantees reliability

Every second of downtime hurts conversions and every tech distraction drags your focus away from campaigns. As your Engineering partner, Firney guarantees to use Site Reliability Engineering (SRE) principles to make your platform dependable, eliminating the risks so you can stop worrying and focus on your customers. 

Here’s how Firney turn platform stability into a measurable marketing advantage:

1. We solve the talent shortage and cut costs

Skilled Cloud and SRE engineers are rare and expensive to hire in-house. As your Cloud MSP, Firney gives you instant access to expert SRE guidance and architectural best practices without the difficulty and cost of hiring scarce specialists. You get top-tier support for the price of a manageable service fee.

2. We measure success in conversions, not jargon

Monitoring tools alone won’t tell you what truly impacts your business. We use SRE to define the Service Level Objectives (SLOs) that directly impact your conversions, uptime, and customer experience. We align our work to the business metrics that matter to you.

3. We fix issues fast with our AI-Driven Resolution Hub™

Most tools alert your team when something goes wrong, but they don’t tell you how to fix it. This is where hours are wasted.

Firney’s secret weapon is our AI-driven Resolution Hub™ (alpha). This tool quickly diagnoses complex cloud issues and provides our engineers with precise solutions. That means fewer delays, minimal downtime, and more customers staying in your funnel, protecting your marketing spend.

4. We guarantee scale and peak performance

Not every system is built for growth. Firney helps you assess, optimise, and scale your infrastructure so your platform can handle spikes in traffic without slowing down campaigns or jeopardising conversions. Your platform never becomes the bottleneck.

5. We slot in where you need us most

We provide the dedicated expertise you need without disrupting your existing team.

• Full cloud management: We take complete, 24/7 ownership of your cloud environment, handling everything so your team can focus entirely on growth.
• Escalation and guidance: We act as your high-level escalation point, helping your internal teams design robust processes and architectures that guarantee stability.
• Training: We provide practical training in SRE and Cloud Engineering, teaching your teams how to build and test fault-tolerant applications that keep users happy and conversions high.

The bottom line

With Firney, you get a partner that doesn’t just manage your cloud. We strengthen your infrastructure, safeguard your ROI, enable seamless scaling, and give you the confidence that your platform will perform when it matters most.

To see how Firney can help you build a resilient, high-performance cloud platform, read more about Firney’s cloud services here.