News & Insights

How AI is changing the way D2C brands sell online - and what to do about it. Weekly research, verified stats, and practical takes from the team behind the Conversion Catalyst webinar.

AI agents are visiting websites: what Microsoft’s Clarity data shows.
What AI Agents Do on Websites: Microsoft Clarity Data
Microsoft Clarity studied more than 5.2 million AI agent sessions. Here’s what agents did on websites, how they identify themselves, and what we check.
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Abstract illustration of a glowing hub connected to app tiles
What Google Connected Apps Means for UK Retailers
Google Connected Apps let people use third-party apps in AI Mode and Gemini. Search is still US and English only. Here’s how we’re getting retail sites ready.
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woman shopping in store with help from saleswoman
The Missing Shopping Assistant: Why D2C Websites Need to Understand Customer Intent
Discover how e-commerce is shifting from keyword search to understanding customer intent, with real-world examples of the modern shopping assistant.
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shopping cart symbol on keyword
Your Highest-Intent Customers Are Being Let Down by Search
How D2C brands can turn search abandonment and “no results” pages into conversion opportunities with AI-powered website search.
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a photo of two people with suitcases
AI in Travel: How AI Is Changing Travel Discovery and Booking
AI is changing how travellers research, compare and book. Discover why travel brands need AI visibility and on-site conversational AI agents to turn discovery into conversion.
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shopping cart
The Best Way to Recover an Abandoned Cart? Prevent It.
Cart abandonment is primarily an information gap. Placing a real-time conversational AI agent at the point of intent resolves this gap and secures the sale.
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AI conversation
The New D2C Growth Channel: Why Conversational Commerce Matters in 2026
A data-backed overview of conversational commerce statistics, covering AI shopping behaviour, customer expectations, e-commerce conversion, and the future of D2C buying journeys.
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online shopping
AI Can Get Customers to Your Website. Conversational AI Is What Converts Them.
Discover how conversational AI helps D2C brands turn AI-driven traffic into revenue by improving product discovery, customer experience and conversions.
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Zara
The Zara Paradox: Why Legacy Brands Can Ignore AI Search
Discover why enterprise brands cannot afford to mimic Zara's minimalist product pages in the AI era. Learn how to optimise your data architecture for AI search agents and win high-value conversational referrals today.
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