Cloud Reseller:
Discounts and Support

for AWS, Google Cloud and Azure

Get massive discounts on your Cloud spend or use them to offset Incident Support or BAU Cloud Support.

See how much you could save!

Paying for your Cloud through Firney allows you to get invoice-based billing and can yield enormous savings.

Once your order is confirmed, it will take just minutes to switch!

Use our calculator below to see how much you could save on your average Cloud bill:

Our packages

Better value. More support. That’s what you get with our Cloud Reseller packages.

Which tier suits your needs best?

Lite


Get the largest savings on your cloud bill.

✔ Up to 10% cost savings
No support included

✘ General Cloud Support
Free Quarterly Cost Audit

Accelerators on demand


Pricing

£ VARIABLE

(Based on your monthly cloud spend}

Break/Fix


Balanced cost savings and incident support.

✔ Up to 8% cost savings
24 x 7 P1 and P2 Incident Support

✘ General Cloud Support
✔ Free Quarterly Cost Audit
✔ Accelerators on demand


Pricing

£ VARIABLE

(Based on your monthly cloud spend}

Premium


Cost savings, incident support and General Cloud Support (for BAU work).

✔ Up to 6% cost savings
24 x 7 P1 and P2 Incident Support
✔ General Cloud Support
Free Quarterly Cost Audit
Accelerators on demand


Pricing

£ VARIABLE

(Based on your monthly cloud spend}

Terms and conditions apply. Call our team for details. All prices shown exclude VAT.

Trusted by:

Trusted by Clients Worldwide. Managed Cloud Services, Consulting and Training.

How does it work?

Paying for your Cloud just got easier.

Depending on your selected package, you will then receive the following benefits:

Discount on Your Cloud Spend
This is a direct discount against the amount you pay your Cloud Provider each month. You will receive an invoice from Firney for the discounted amount.

Break/Fix Support
This is support with P1 or P2 outages on your cloud platform. i.e. Major outages to some or all Core functionality. Please see our FAQs for example scenarios.

Quarterly Cloud Cost Audit
Our Quarterly Cloud Cost Audits are optional reviews of your cloud resources with the aim of identifying areas of optimisation to reduce your cloud costs.

General Cloud Support
This is day-to-day cloud support during working hours. It can be used for almost anything related to supporting your cloud environment.

“We would highly recommend Firney to others. Their experience and engineering expertise allow them to simplify the complex.”

Keisha Millard

– Head of Strategy Delivery, LUSH Digital

Frequently Asked Questions

Am I eligible for a cloud reseller package?

You are eligible for a cloud reseller package if:

✔ You are currently using AWS, Google Cloud or Azure Cloud Platform
✔ Your cloud spend on these platforms is greater than £2,000 per month

Due to the volume of requests we receive for our reseller packages, we’re unable to resell to businesses that do not meet one or more of these criteria.

What is “General Cloud Support”?

“General Cloud Support” or “Business As Usual Cloud Support” is day-to-day cloud support during working hours.

BAU hours can be used on practically anything to do with your cloud environment. I.e.:
✔ Implementing new infrastructure
✔ Planning meetings
✔ Supporting with deployments
✔ Supporting with lower priority cloud issues
✔ Billing requests
✔ Security related enhancements

It is typically 7.5 working hours between 9:00 am and 5:30 pm.

What is “Break/Fix Support”?

“Break/Fix Support” is support with P1 or P2 outages on your cloud platform.

These are complete outages of all components (P1) and an outage relating to core functionality that prevents business transactions (P2).

Examples of a P2 issue could be:

✔ A form on a lead generation site not working
✔ An error in the checkout for an e-commerce site
✔ Pages not displaying on an information/marketing site

An advantage of break/fix support management is the initial lower cost of maintenance.

The alternative to break/fix is our managed services solution; which is a service plan, where you pay a fixed amount for services covered in the plan and pay additional amounts for repairs or other work which is not covered in the plan.

What is a “Cloud Cost Audit”?

Our Cloud Cost Audits are optional quarterly cost audits available on request.

We will review the cloud resources in use and highlight any areas of potential optimisation.

If required, we can also work with you to implement the changes via a separate agreement.

What are the discounts on offer?

Our standard discounts are:

✔ Lite: Up to a 10% discount
✔ Break/Fix: Up to a 8% discount
✔ Premium: Up to a 6% discount

The exact discount you receive will be confirmed following our initial call and may vary based on your cloud spend and any existing agreements with Firney/your cloud provider.

Terms and conditions apply. Please call our team for details.

Can I get a bigger discount?

We will work with our Cloud Partners to get you the best discount on offer. However, we cannot guarantee any specific discounts as each customer’s situation and cloud consumption is unique.

Please call our team to explore the best discounts available.

What does the onboarding process look like?

The process is usually as follows:

  1. An initial call to understand your business, cloud consumption and cloud spend history
  2. We will speak to our Cloud Partners on your behalf to assess the best discount available
  3. A follow-up call with you to confirm the discount
  4. You will need to confirm your order and complete our Master Services Agreement and Order Form
  5. We walk you through the process of designating Firney as your trusted reseller within your cloud platform

That’s it!

From this point forward, you will receive your invoices from Firney for your Cloud Services.

What does the onboarding process look like?

You can swap your Cloud reseller to another provider at any time and you do not need our involvement to do so – although, it would be great if you could let us know.

Any payments received by Firney for your Cloud account after your request to cancel will still need to be paid. As soon as these are all picked up by the new provider, there will be no more invoices from us for this service.

How do I get started?

You can arrange a further discussion or place your order by Booking a call.

For any other enquiries or to discuss your order further you can contact us via:

Telephone on 020 8145 7386
Email at [email protected]

Ready to get started?

Get in touch