# Firney > Firney is a technology consulting firm specialising in Web, Data & AI Engineering Solutions for Marketing. Founded in 2022 and based in London (The Shard), Firney helps marketing organisations build intelligent web platforms, implement AI solutions, and create data infrastructure that powers market-leading digital experiences. ## About Firney Firney architects intelligent web and data solutions for marketing teams at established brands including Lush, Direct Ferries, Hammerson, Jellyfish, Morrisons, and We Are Social. The company serves clients across the UK, US, and EU. ## Services ### AI Solutions - **Conversational Commerce**: AI-powered chat experiences that guide customers through their journey - **AI Product Recommendation**: Personalised product suggestions driven by machine learning - **AI Content Recommendation**: Intelligent content delivery based on user behaviour - **AI Website Search**: Natural language search capabilities for websites - **Audience Segmentation**: Data-driven customer segmentation using AI ### Web Engineering - **Performance Website Engineering**: High-performance, resilient web platforms - **UX Strategy & UI Design**: User experience design and interface development - **Conversion Rate Optimisation**: Data-driven improvements to conversion funnels - **Server-side Google Tag Manager**: Privacy-focused analytics implementation ### Data & Infrastructure - **Data Engineering**: Building robust data pipelines and infrastructure - **Cloud Infrastructure**: Scalable cloud solutions and managed services - **Business Insights**: Analytics and reporting dashboards - **24/7 Managed Services**: Ongoing support and maintenance ## Contact - Website: [https://www.firney.com](https://www.firney.com) - Email: hello@firney.com - Phone: +44 20 8145 7386 - Location: Floor 24, The Shard, 32 London Bridge St, London SE1 9SG ## Key Pages - [Homepage](https://www.firney.com/): Overview of Firney's services and value proposition - [Case Studies](https://www.firney.com/case-studies): Real-world examples of client work and results - [News & Insights](https://www.firney.com/news-and-insights): Blog articles on AI, web engineering, and marketing technology - [The Lazy Shopper Framework](https://www.firney.com/lazy-shopper-framework): Where product discovery breaks down on e-commerce sites, and the three moves that fix it - with a 12-point scorecard ## Optional ### Social Media - [LinkedIn](https://www.linkedin.com/company/firney) - [Twitter/X](https://twitter.com/FirneyGlobal) - [YouTube](https://www.youtube.com/@firney) - [Instagram](https://www.instagram.com/firneyglobal) - [GitHub](https://github.com/FirneyGroup)